STORY · PRODUKTER_

OpenAI launches Presence – agent platform for enterprises

OpenAI has launched Presence, an enterprise platform for AI agents that handles voice and text-based communication in customer service and internal processes. The platform is marketed as proven and reliable for organizations looking to deploy agents in production.

WHY IT MATTERS

This marks OpenAI's official entry into the agent market with a ready-made solution for enterprise, not just models. It signals that agent capabilities are now a core strategy for the company and competes directly with alternatives from other vendors.

SOURCES

MACHINE-GENERATED SUMMARY This summary is written by machine from the sources below. We sort and explain — but we are a way into the field, not the final word. Check the source when something matters to you.