STORY · PRODUKTER_
OpenAI launches Presence – agent platform for enterprises
OpenAI has launched Presence, an enterprise platform for AI agents that handles voice and text-based communication in customer service and internal processes. The platform is marketed as proven and reliable for organizations looking to deploy agents in production.
WHY IT MATTERS
This marks OpenAI's official entry into the agent market with a ready-made solution for enterprise, not just models. It signals that agent capabilities are now a core strategy for the company and competes directly with alternatives from other vendors.
SOURCES
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