STORY · PRODUKTER_
Salesforce launches new Slackbot as AI-agent to compete with Microsoft and Google
Salesforce has launched a completely rebuilt version of Slackbot that now functions as a fully developed AI-agent instead of a simple messaging tool. The new Slackbot can search through business data, write documents, and perform tasks on behalf of employees, and is available for Business+ and Enterprise+ customers.
WHY IT MATTERS
This is Salesforce's most aggressive move to position itself in the 'agentic AI' movement where software agents work together with humans to solve complex tasks. The move signals that Salesforce views AI as an opportunity rather than a threat to its products.
SOURCES
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